臺大計中校園授權軟體網站

「Windows / Office」：0x80070005

錯誤: 0x80070005
拒絕存取: 要求的動作需要提高的權限
Error code: 0x80070005. Error description: Access is denied.
ERROR CODE: 0x80070005
ERROR DESCRIPTION: Run the following: cscript ospp.vbs /ddescr:0x80070005

請點選右鍵選取「以系統管理員身分執行」
Select the Authentication Utility, right-click, and select "Run as administrator".

「Office」：0xC004F017

ERROR CODE: 0xC004F017
ERROR DESCRIPTION: The Software Licensing Service reported that the license is not installed.
No Office KMS licenses were found on the system.
No installed product keys detected
驗證程式無法認證此產品。可能的原因：安裝非本校版本之Office軟體安裝完畢後尚未開啟任一Office軟體，請先任一開啟一項Office軟體（如Word） Office365系列產品（但非Office365已經驗證成功：Product activation successful）可無需理會 The Authentication Utility cannot Authentication this product. Reasons： Install NOT NTU version Office Has not been started any Office production after installation, please start an Office software （such as Word） first. Office365 Product can be ignored（But excloud Office365 Product might activation successful：Product activation successful）

「Windows / Office」：0xC004F074

錯誤: 0xC004F074 軟體授權服務報告指出無法啟用電腦。無法聯繫金鑰管理服務 (KMS)。如需其他資訊，請參閱應用程式事件記錄檔。
Error 0xC004F074: The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.
ERROR CODE: 0xC004F074
ERROR DESCRIPTION: The Software Licensing Service reported that the product could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.
To view the activation event history run: cscript ospp.vbs /dhistorykms
NOTICE: A KB article has been detected for activation failure: 0xC004F074 FOR MORE INFORMATION PLEASE VISIT:
https://support.microsoft.com/kb/2870357#Error0xC004F074

無法正常連線至認證主機，請先檢查是否有被防火牆阻擋，且是否於校園網路內，或是連線至 SSL VPN 後進行認證。 Can not contacted KMS service, please check your firewall, and check you are connecting NTU campus network. Or you can connect to SSL VPN before authentication.

「Office」：0x8007000D

錯誤: 0x8007000D 無法成功認證。
ERROR CODE: 0x8007000D
ERROR DESCRIPTION: Run the following: cscript ospp.vbs /ddescr:0x8007000D
NOTICE: A KB article has been detected for activation failure: 0x8007000D
FOR MORE INFORMATION PLEASE VISIT: https://support.microsoft.com/kb/2870357#Error0x8007000D

找到Office安裝路徑：若安裝時沒有改變預設路徑，則64位元版本路徑為 C:\Program Files\Microsoft Office\ ；32位元版本路徑為 C:\Program Files (x86)\Microsoft Office\（例如: 以Office 2019為例，路徑為 C:\Program Files\Microsoft Office\Office16）點擊開始 - > 搜尋CMD - > 點擊右鍵選擇「以系統管理員身份執行」 - > 輸入以下指令 cd "C:\Program Files\Microsoft Office\Office16\"若您無此資料夾，請改為"cd C:\Program Files (x86)\Microsoft Office\Office16" 輸入以下指令，重設授權 cscript ospp.vbs /osppsvcrestart Office 2021 輸入以下指令重設授權 cscript ospp.vbs /inpkey:FXYTK-NJJ8C-GB6DW-3DYQT-6F7TH Office 2019 輸入以下指令重設授權 cscript ospp.vbs /inpkey:NMMKJ-6RK4F-KMJVX-8D9MJ-6MWKP Office 2016 輸入以下指令重設授權 cscript ospp.vbs /inpkey:XQNVK-8JYDB-WJ9W3-YJ8YR-WFG99 重新執行KMS認證執行檔（上述序號僅為本校KMS認證使用，其他認證皆無法使用）

「Office」：0x80080005

錯誤:0x80080005 無法成功認證。
ERROR CODE: 0x80080005
ERROR DESCRIPTION: Run the following: cscript ospp.vbs /ddescr:0x80080005

請參考0x8007000D排除另請檢查系統登錄值是否包含[KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SppExtComObj.exe]，若有請刪除SppExtComObj.exe後再重新進行KMS認證。請確認Windows與Office皆更新至最新。

「Windows / Office」：0x80070002

錯誤碼：080070002
通常為Windows系統更新有異常造成。

以下列出幾種處理方式提供參考：
1.先檢查系統時間、時區是否符合目前標準時間及 (GMT+8) 之時區。
2.檢查確認磁碟空間是否充足。
3.執行系統更新：提供參考微軟網頁
(1) 先關閉「自動更新」功能。
(2) 搜尋「Windows Update」並開啟。
(3) 左側窗格中「變更設定」，選取「永不檢查更新」。
(4) 重新啟動電腦並開啟「自動更新」功能。
(5) 開啟「Windows Update」，選取「變更設定」。
(6) 選擇「重要更新」下方清單，選取「自動安裝更新 (建議選項)」。
(7) 選取「檢查更新」以下載並安裝所有剩餘的更新。
4.再重新啟用一次作業系統，並執行kms驗証。

微軟網頁 Microsoft

「Office」：0x4004F040

請確認是否產品已成功啟動。
確認方法：點選「檔案」→「帳戶」→「產品資訊」。
如果顯示「產品已啟動」，請忽略此錯誤代碼。

原文網址：請點我。

Please open Office product → Click " File " → " Account " → "Product Information"
If already has activated successfully, it will show you " Product Activated ".
Then please ingore this error code.

Site.

「Office」：0x8007232B、0x80070005、0xC004F025

請檢查下列各項：
(1)檢查網路連線是否正常(如在校外，需使用 VPN )
(2)檢查系統日期、時間是否正確；
(3)檢查時區是否為「(UTC+8:00)台北」（從控制台→時鐘、語言和區域→日期和時間），如否，請按變更時區來做調整，重開機後再進行啟用。
(4)執行啟用程式時，務必在啟用程式上按右鍵選「以系統管理員身份執行」。

Please check the following items, then activate Office (run as administrator):
(1) Check the network connection is working properly. Make sure that your computer must connect to the campus network, or through the VPN.
(2) Check the time zone "(UTC +8:00) Taipei" (from the Control Panel → Clock, Language, and Regional → date and time), if not, please do adjust the time zone, then reboot ;
(3) Check the system date and time are correct.

「Office」：0xC004C060、0xC004C003、0xC004C020、0xC004F017

非安裝學校提供之大量授權版本
移除電腦現有版本後，至學校軟體下載網站重新下載安裝檔及安裝，再行啟用。
To reinstall the licensed version provided by the non-installed school, remove the existing version from the computer and download the installation file from the school's software download website. Then, proceed with the installation and activate it.

「Office」：0x8007007B

未解壓縮或未使用系統管理員身分執行
Not decompressed or not run as administrator.

「Windows」：0xC004C003 及 0x803F7001 及 0xc004e015

0xC004C003 及 0x803F7001：指定的產品金鑰遭到封鎖。通常發生於使用零售版(或OEM版)作業系統試圖進行KMS認證，或者於安裝作業系統後曾經使用MAK序號，或安裝完後遲遲未進行認證導致。請您先確認安裝的 Windows 是否為學校版本：開啟 cmd.exe 執行 slmgr -dlv ，確認跳出的訊息中包含 VOLUME_KMSCLIENT channel ，才是本校授權版本。OEM 隨機版本身在購買電腦時即取得授權，無需認證。
0xC004C003 and 0x803F7001: The specified product key is blocked. It usually occurs when trying to perform KMS authentication using a retail version (or OEM version) of the operating system, or the MAK serial number has been used after installing the operating system, or the authentication has been delayed after installation. Please first confirm whether the installed Windows is the school version: open cmd.exe and execute slmgr -dlv. Make sure that the pop-up message contains VOLUME_KMSCLIENT channel. This is the version authorized by the school. The OEM random version is authorized when you purchase the computer and does not require certification.

啟用錯誤碼參考